How can we help?
For clients
Search, bookings, reviews and account management.
How do I get started with Beautlix?
Simply open the Beautlix website, search for a service or salon and book an appointment. Registration is not required, but an account lets you track bookings and favourite salons.
How do I find a beauty salon?
Use the search bar on the home page or the Find Salons page. You can search by service name, city or a specific salon name.
How do I filter salons by service?
On the salon listing page, select the required category, such as hair, manicure or massage, in the filter bar. The list will update automatically.
How do I filter salons by location?
Use the city filter or map view on the salons page to see only salons in your preferred location.
How do I filter salons by price?
Set your preferred price range in the filters to display only salons that match your budget.
How do I filter salons by rating?
Use the sorting option to list salons from the highest rated by selecting Sort by rating.
How do I register with Beautlix?
Click Log in in the top menu, choose Register, and enter your email address and password.
How do I log in to my account?
Click Log in and enter the email address and password used during registration.
How do I update my profile?
After logging in, go to My profile and edit your name, phone number or other information.
How do I change my password?
In your profile settings, open the Password section and enter your current and new passwords.
How do I reset my password?
Click Forgot password in the login window and follow the instructions sent to your email.
How do I delete my account?
Email hello@beautlix.lt to request account deletion. We will process the request within a few business days.
How do I book a beauty service?
On the salon page, select a service, click Book, choose a time and confirm the booking.
How do I choose an appointment time?
The booking window shows only genuinely available times. Choose the date and time that suits you best.
How do I confirm a booking?
After you confirm the selected time, the booking is registered automatically and confirmation is sent by email.
How do I cancel a booking?
Go to My bookings in your profile and click Cancel next to the relevant booking.
How do I change a booking?
You can cancel the existing booking and make a new one at a more convenient time from your profile.
How do I receive booking confirmation?
Confirmation is sent automatically by email immediately after booking.
How do I receive a booking reminder?
A reminder is sent automatically by email before your appointment.
How do I write a review?
After your appointment, an option to leave a rating and comment will appear on the salon page for logged-in clients.
How do I rate a salon?
Select a rating from 1 to 5 stars and add a short comment about your experience.
How do I get discounts?
Active discounts and promotions are displayed on salon pages and profiles alongside the service price.
How do I use a discount code?
If the salon offers a discount code, enter it during the booking confirmation step.
How do I add a salon to my favourites?
Click the heart icon on a salon card or page to add it to your favourites.
How do I view my favourite salons?
After logging in, go to My profile and open Favourites to see all saved salons.
How do I contact a salon?
The salon page contains its contact details, including phone number, address and email address when provided.
How do I get help?
Email us at hello@beautlix.lt or use the contact form in the Help centre.
How do I report a problem?
Email hello@beautlix.lt with your booking number and a description of the problem. We will reply within 1–2 business days.
How do I request a refund?
Refunds depend on the salon’s cancellation policy. Contact the salon first and, if the issue remains unresolved, contact Beautlix support.
For business
Salon registration, services, staff and booking management.
How do I register a salon with Beautlix?
Open For business in the menu, complete the registration form and receive access to the management dashboard within minutes.
How do I create a salon?
After registering, select Create salon in the management dashboard and add the name, address, description and photos.
How do I add a service?
Go to Services in the management dashboard, click Add service, and enter the name, category, duration and price.
How do I set a price?
Set or edit the price of each service directly in the Services section.
How do I set opening hours?
Set the salon’s opening hours for each day of the week in Opening hours. This automatically limits the available booking times.
How do I manage staff?
View, add and edit your salon’s team members in the Staff section.
How do I add a staff member?
Click Add staff member and enter their name, specialisation and assigned services.
How do I set a staff member's schedule?
Assign an individual work schedule to each staff member in the Staff section.
How do I manage bookings?
The Bookings section of the management dashboard displays all incoming, upcoming and completed bookings.
How do I confirm a booking?
Bookings are usually confirmed automatically, but you can enable manual confirmation in Settings.
How do I cancel a booking?
Click Cancel next to the relevant booking and, if needed, provide a reason for the client.
How do I view bookings?
The dashboard calendar displays all bookings by day, week or month.
How do I manage reviews?
The Reviews section displays all client comments and ratings.
How do I reply to a review?
Each review can receive a public reply that will be visible to everyone visiting the salon page.
How do I manage discounts?
In the Discounts section, you can create, edit and deactivate promotions for your salon.
How do I create a discount?
Click New discount, select the service, discount amount and validity period.
How do I manage my salon?
Manage services, staff, bookings, discounts and statistics from one salon management dashboard.
How do I view statistics?
The Analytics section displays visits, bookings and client statistics in visual charts.
How do I view revenue?
The Revenue section shows turnover by period, service and staff member.
How do I set a payment method?
In Settings, choose which payment methods the salon accepts: cash, card or online payment.
How do I get help?
How do I report a problem?
Email hello@beautlix.lt with a detailed description of the problem. We will reply within 1–2 business days.
Can't find the answer?
Send us a message — we'll reply within 1–2 business days.